Help & Happiness

Quick answers. Zero stress.

Ready to gift, designed to impress.

PREMIUM PACKAGING

Make Your Gift Pop & Forget the wrapping paper. Upgrade your present with a premium Memory Fragment gift box and a color‑bright bow. Add a personal message to make it even more unforgettable.

Keep the clarity alive.

THE RENEWAL

Good to know Choosing the gift option means all items ship in one single gift bag, with one message card per order.

Because some icons can’t wait.

EXPRESS DELIVERY

Got a last-minute gift or an urgent craving for a new piece? Choose our Express Shipping at checkout. We’ll fast-track your order from our French atelier straight to your door, ensuring your fragment arrives exactly when you need it.

FROM NICE, WITH LOVE.

WORLDWIDE SHIPPING.

From Nice to New York, Tokyo, London, and everywhere in between. Every Memory Fragment is carefully packaged and shipped worldwide. With the same attention to detail, regardless of the destination.

From our studio to your shelf, smoothly.

SHIPPING & RETURNS

Delivery times vary depending on your location and the type of piece ordered. Estimated timeframes are provided at checkout. For large or fragile works, additional handling time may apply.

Follow your fragment’s journey.

ORDER TRACKING

Once your order has shipped, you will receive a tracking number by email so you can follow your delivery in real time.

Real humans. Real help. Real fast.

CONTACT SUPPORT

Feel free to contact us.
We’ll get back to you as soon as possible!

Contact us

How to keep your fragment fabulous.

CARE INSTRUCTIONS

To preserve your sculpture : Clean with a soft microfiber cloth, avoid abrasive cleaning products, keep away from direct or prolonged sunligh. Proper care will maintain the transparency and finish of the resin over time.